Frequently Asked Questions
Everything you need to know about your Ekster gear.
How does the card ejection mechanism work?
Our patented card-access mechanism allows you to fan out your cards with the click of a button, making them instantly accessible without opening your wallet.
What is the return policy for Ekster products?
We offer a 45-day risk-free trial. If you are not completely satisfied with your purchase, you can return it for a full refund within 45 days of delivery.
How many cards can an Ekster wallet hold?
The aluminum cardholder stores 1-6 cards depending on embossing, while additional pockets in our leather folios can hold up to 6 more cards plus cash.
Do your wallets provide RFID protection?
Yes, all our aluminum cardholders are built with integrated RFID-blocking technology to protect your cards from wireless skimming and data theft.
Is the leather used in your products sustainable?
We use premium top-grain leathers sourced from LWG gold-rated tanneries, ensuring high environmental standards and sustainable production practices.
How long does shipping typically take?
Domestic orders within the US typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.